What does "sincere" conversation mean when communicating with a client? What is the strategy behind every effective conversation?
In this week’s episode, I continue to talk about the series "Art and Science of Selling in Healthcare." How the most undervalued business process creates a bigger impact in the Ecosystem. What setting up the provider for success for the sales cycle? How does the front desk become the greatest impact on the provider? How to change your front desk process to prevent canceled calls? You must acknowledge and understand the problem in order to be solved. You have to give your prospect the cost-benefits before they achieve their goals! The Science of Intake Process in Building the Art of conversation!
What you’ll learn from this podcast:
(1:51) - The beginning of the journey has the biggest impact on your business
(2:34) - How the Ecosystem creates an impact in your business
(5:30) - How to change your front desk and lower the percentage of your canceled calls
(6:49) - The ‘Map of the Gold-Mind’ - 5 step sales process for your front desk
(7:45) - Step One: Acknowledge the caller
(9:33) - Step Two: What is the problem that needs to be solved?
(12:59) - Step Three: Sell the Expert based on the problem and expectations that need to be solved
(15:19) - Step Four: How are you gonna pay for this?
(16:00) - Step Five: Recap
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